Join Our Team!

As a Data Analyst, you will be the driving force behind turning attendee feedback into actionable insights that improve the anime convention experience. You will own the survey process end-to-end, from designing and distributing surveys to analyzing results and presenting key findings. Collaborating with various event teams, you will ensure that insights lead to tangible actions, fostering continuous improvement across all aspects of the convention. Additionally, you will work closely with the Analytics team to integrate survey data into broader data-driven strategies, helping shape decisions that enhance attendee satisfaction and the overall success of the event.

The Creative Department is where the visual magic happens for SMASH! and works closely with Marketing, Sales & Partnership, IT and the People & Culture teams.

As a Creative Director, you are leading a team of artists across distinct disciplines such as illustration, graphic design, motion design, photography, videography & UI/UX Design. Primary Responsibilities include managing resources, communicate discrepancies, formulate project launch plans & development and maintaining consistency in visual images in both a digital and print capacity. Work will be across all of SMASH!’s Website, social media platforms, marketing materials, print & signage and other internal design requests.

You will be able to showcase your creative leadership skills and gain hands-on experience with a large scale event.

Some projects you will oversee include: Annual Hero Art, Ticket development, SMASH! Promotional Videos, Merchandise Production and website content.

The Creative department is responsible for creating brand cohesion, digital designs and visual communication across all of SMASH!

Each designer takes on either solo briefs or collaborates with other designers on the same project, while working closely with members of various departments within SMASH! Projects available may include social media posts, posters, marketing campaigns, print adverts, in-house documents, signage and more.

We recommend those who have studied Graphic Design/Visual Communications, are currently working in the design industry, or have a strong passion for design, to apply for the Graphic Designer position. If you have experience in illustration but are not as confident in your graphic design skills, you can consider applying for the more specific Illustrator position.

The Creative department is responsible for creating brand cohesion, digital designs and visual communication across all of SMASH!

Each Illustrator takes on either solo briefs or collaborates with other artists on the same project, while working closely with members of various departments within SMASH! Projects available may include social media posts, posters, marketing campaigns, print adverts, in-house documents, signage and more.

We recommend those who have studied Graphic Design/Visual Communications/ Visual Arts, are currently working in the creative industry, or have a strong passion for anime art, to apply for the Illustrator position.

As a Voice Actor you are responsible for clearly delivering scripts, working with the CG Supervisor, providing audio files and attending any meetings for the projects. Projects include animated content that will be published on SMASH! social media platforms including YouTube, Facebook video, and Instagram Reels/IGTV, as well as the SMASH! website and any third party collaborations.

The SMASH! IT Department is looking for a new System Administrator. As a System Administrator, you will be responsible for ensuring smooth and reliable functionality of our servers, services and networks throughout the year, and for configuration and monitoring of services and networks required during the convention itself. The candidate is expected to provision new software and services required by the organisation, ensuring that security upgrades are applied in a timely manner, and making performance improvements as required. This position is also involved with software, hardware and services procurement.

SMASH! IT is looking for a new Software Engineer. As a Software Engineer, you will be responsible for writing web-based and client-based application software, ensuring the IT systems and SMASH! website are fully functional, bug free, and easy to navigate behind-the-scenes. The ideal candidate will be reliable, organised, self motivated, highly organised, demonstrates initiative and has exceptional communication and presentation skills when working independently or as a team. The candidate is expected to assist the IT Director in managing the SMASH! website, ticketing system and IT-related issues throughout the year and completing other projects/tasks that the team needs to accomplish.

The Website Content Editor Assistant is to support and maintain all publicly visible content on the official SMASH! website. This includes ensuring all content copies are error-free, grammatically correct and up-to-date, selecting suitable photos/images, and working with the Programming, Creative and IT teams to keep the website easy to navigate for the fans. You will also ensure all content copies are smoothly transferred onto our SMASH! App in collaboration with the Website Editor to ensure all information is relevant.

SMASH! has commenced work through an inaugural Accessibility and Inclusion (A&I) Working Group to look for ways to reduce barriers for participation by our diverse attendee and participant communities, particularly for people with disabilities. SMASH! will be applying a social model of disability and be informed by current community needs and expectations.

We are sourcing a team of passionate individuals who can be champions of a Diversity and Inclusion program of work at SMASH and make the convention experience an amazing time for all attendees.

As part of the SMASH! Rapid Response team, you will be assisting the Operations Team with ensuring that the convention runs smoothly over the SMASH! weekend. Reporting to the Operations Director, the Rapid Response Team will respond to calls for assistance throughout the weekend, ensure all departments have food delivered, repair issues with the build where necessary and ensure all electrical equipment is tested and tagged in line with AS/NZS 3760 standards.

As the Trivia Coordinator (Presentation), you will be responsible for assisting the Head of Trivia to coordinate and manage Trivia event content and presentations. They will work with Trivia staff to coordinate event details and complete associated administrative tasks, as well as conducting quality checks of all Trivia content.

Step into the role of Stage Manager and lead the heart of our events! Create an unforgettable stage experience by coordinating logistics for both SMASH staff and guest performers. Your leadership makes the stage a place where performers shine, guests enjoy, and operations flow smoothly.

Join our Production team as a Stage Tech, shaping exciting audio and visual experiences! Work closely with SMASH Stage Managers and contracted tech operators to help create impactful event stages.

In this role, you’ll focus on sound, lighting, media content, and camera cues to make sure events run smoothly and look great. SMASH offers a variety of events, allowing new team members with different experience levels to participate—from simple Q&A panels to VIP performances and live virtual guest interactions.

Join our Production team as a Stage Assistant and help create memorable event experiences! Support the Stage Manager with stage logistics and coordination for both SMASH staff and guest performers, ensuring a smooth and enjoyable event for everyone.

As the SNP Assistant Director, you're stepping into a role that's more than managerial; it's visionary. Working closely with the Director, you'll be shaping the strategic direction of our partnerships. You're not just managing relationships; you're crafting narratives. Your canvas includes forging collaborations that resonate with our community, where authenticity is the key currency. Your role is to bring the department's vision to life, ensuring that every partnership aligns with the essence of SMASH! – an immersive celebration of culture, creativity, and connection.

As the Head of Micro Events, you’ll be an integral part of the SNP department, leading SMASH!'s micro-event initiatives and acting as the main liaison between SMASH! and external event partners. This role requires a blend of strategic thinking, hands-on execution, and strong relationship-building skills. The Head of Micro Events will be responsible for developing event proposals, securing resources, and ensuring flawless execution of each event. Working closely with the SNP Director, you will shape SMASH!'s community outreach and strengthen its brand presence by managing unique, smaller-scale events throughout the year. Your leadership in the micro-events space will not only drive attendee engagement but also set the foundation for the Micro Event Account Coordinator’s growth and learning.

The Micro Event Account Coordinator supports the Head of Micro Events in all stages of event planning, client interaction, and day-of coordination. This role is designed to provide hands-on experience and mentorship to individuals new to the field, allowing them to develop skills in event management and client relations within a supportive environment. The Micro Event Account Coordinator plays a crucial role in ensuring each micro-event’s success, assisting with everything from client communications to on-site logistics. This role offers a unique opportunity for career growth within the SNP department, as well as a chance to directly contribute to SMASH!'s goal of creating memorable community experiences.

The Partnership Coordinator role is an entry-level position within the Business Development team, reporting to the Head of Business Development. This role supports the team by handling client communications, managing administrative tasks, and assisting with new business opportunities. The Partnership Coordinator will have direct client-facing responsibilities and help with larger ones under the guidance of the Business Development Manager. This role offers valuable experience in business development, preparing the Coordinator for future growth within the team.

The Bootleg & AI Art Inspector will assist the Exhibitor and Artist teams in identifying and reporting bootleg merchandise and AI-generated art before and during the event. This role requires vigilance and a sharp eye for detail to protect both artists and exhibitors from copyright violations. Pre-con, you will support the account managers and coordinators by reviewing applications. On-site, you will patrol the convention floor, responding to any flagged reports by attendees and ensuring all products meet SMASH!’s ethical standards. Reporting to team leaders focused on either bootleg merchandise or AI art, you will be an essential part of upholding the integrity of SMASH! as a safe and creative space.

As the Content Collaboration Coordinator, you will support the Head of Content Collaboration in the Sales & Partnership department in managing and executing content across SMASH!'s platforms. You’ll work closely with different departments such as marketing, exhibitors, and social media to ensure that all content aligns with the overall objectives of SMASH! This role is perfect for someone who enjoys working in a fast-paced environment, has a passion for anime and pop culture, and is eager to build a career in content creation and collaboration. You’ll also be responsible for coordinating projects, assisting in the development of content strategies, and helping ensure that deadlines are met while maintaining the high quality expected of SMASH!

The Map Coordinator will assist the Sales & Partnership (S&P) Director in managing the layout and details of the exhibitor map. You'll work closely with Account Managers to understand and fulfill the requests from exhibitors, ensuring that their placements, branding and naming rights are properly reflected on the map. Additionally, you will support the Logistics team by creating storage plans for incoming deliveries. Once the layout is finalized, you'll coordinate with Operations and Creative Departments to ensure the map is both functional and visually appealing for attendees.

This role requires a detail-oriented individual who can effectively manage cross-team communication, making sure all requests are met while maintaining the integrity of the map.

As the Prize Coordinator, you'll work under the Head of Logistics and the Head of Sponsor & Exhibitor Relations to ensure the smooth coordination of all prizes for SMASH!. Your role is to be the bridge between different departments and exhibitors, helping to manage the expectations of all internal stakeholders while coordinating the distribution of prizes. You’ll also be responsible for working with the Exhibitor team before and during the convention to gather, track and store all prizes securely and coordinate their distribution to ensure that everything runs smoothly.

As the Merchandise Coordinator, you will manage all merchandise-related operations for SMASH!. The Merchandise team plays a crucial role in enhancing the attendee experience by curating and delivering high-quality products that resonate with fans. You’ll be in charge of coordinating stock, assisting with new product design ideas, tracking sales performance and ensuring a smooth sales process during the event. This role requires excellent organisation skills and a passion for creative product management.

Calling all anime enthusiasts with a flair for sales and partnership magic! SMASH! needs you as our next Account Manager! Become the anime hero behind building epic relationships with exhibitors and sponsors. Craft clever strategies, close deals with a wink, and sprinkle your passion for Japanese pop-culture into every interaction.

As the Account Coordinator at SMASH!, you'll be at the heart of our exhibitors' and sponsors' world! Nurturing existing relationships and fostering account growth will be your mission. With a touch of personalised service, you'll team up with our Account Managers to create memorable experiences for our partners.

Join us on this exciting anime adventure and make SMASH! an unforgettable success! Embrace the spirit of Japanese pop-culture and apply now to be a part of the magic at SMASH! Let's make it a phenomenal journey together!