TCG Assistant

KEY RESPONSIBILITIES

The following responsibilities include but are not limited to:

Pre-Event Day Responsibilities:

Assist in preparing tournament materials (e.g., score sheets, brackets, signage).
Help coordinate and test any registration or tournament software/tools.
Participate in pre-convention meetings or training sessions as required.
Communicate with the TCG team to understand the schedule, tournament formats, and rules.
Help with inventory checks of TCG-related supplies (e.g., mats, prizes, pens, etc.).
Maintain regular contact with Department Head via official channels,
Able to work independently with clear instructions.

Event Days Responsibilities:

Set up TCG area, including tables, signage, and registration booth.
Greet and assist attendees with registration and check-in.
Help manage tournament logistics (round timers, player pairings, reporting results).
Provide basic rulings or escalate to judges when necessary.
Distribute promotional material and prizes as directed.
Keep the play area tidy and organised.
Act as a point of contact for TCG-related attendee questions.
Support the Senior TCG Coordinator and team with any tasks during the event.
Assist with pack-down and post-event clean-up of the TCG area.
Maintain an open form of communication during the event with the Department Head.

Essential Skills, Knowledge, Experience, Qualifications

Reside in Sydney, Australia
Easily contactable via Email & Mobile phone
Proficiency in written English and a clear and friendly writing style
Require availability for both days of the convention and set up day/s
Ability to work long hours during the weekend of the event and work with a flexible, fast-paced schedule
Ability to work in a constantly changing and high pressure environment
Proactively handle and resolve any arising issues on the event day
Excellent time management and planning skills
Open to constructive feedback
Ability to take initiative for tasks and actions
Basic TCG knowledge

Desirable: