Systems Engineer

SMASH! IT operates Cloud infrastructure on an ongoing basis, hosting its web servers, storage, databases, and automation tools. At conventions, SMASH! IT builds computer networks and provisions hardware throughout the site, catering to diverse and specialised business requirements.


As a Systems Engineer, you will be responsible for configuring, maintaining and enhancing SMASH!'s technology infrastructure and convention technologies.

Ongoing (BAU and Projects):

  • Manage the Cloud platform, containerised applications, and virtual compute infrastructure
  • Manage computer networks (Cloud networking + convention / event site networking)
  • Manage convention hardware (Computers, peripherals, network devices)
  • Develop technology solutions to cater for diverse business requirements
  • Procure hardware, software, and technology services
  • Provide application and infrastructure support

During the convention:

  • Deploy network infrastructure and computers across the convention site
  • Monitor system and network performance
  • Provide technical support and respond to faults and incidents
  • Assist other IT staff as required

Requirements

To be successful in this role, you must:

  • Have proficiency in written English, with a clear and friendly communication style
  • Be available to set up and support technologies at the SMASH! convention (Set-up day + Convention weekend)
  • Be able to collaborate effectively with team members and business units to deliver the best solutions
  • Manage tasks and priorities effectively
  • Have a good understanding of when to say “NO”.
  • Have experience in technologies listed in the section below.(It is not required to have experience in all of the specific aspects listed below - some relevant experience, and commitment to learning and development, will also be highly regarded.)

Desirable Skills & Knowledge, Experiences, Qualifications

General:

  • Volunteering or customer service experience

Technical:

  • Cloud platform (Microsoft Azure)
  • Container system (Kubernetes)
  • Infrastructure as Code (Terraform)
  • DevOps Tools (Git, Jira, Confluence)
  • Linux / Unix administration
  • Database administration (PostgreSQL, MySQL)
  • Networking (DNS, TCP/IP)
  • Networking (Routing / Switching / Wireless) (Mikrotik RouterOS, Ubiquiti UniFi, Cisco IOS)

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