Sales & Partnerships Director
The Sales & Partnerships Director is primarily responsible for approaching businesses to negotiate for exhibition and sponsorship opportunities at SMASH!, liaising with all the exhibitors, artists and communities of SMASH! all year round as well as coordinating and supervising team members. The Director needs to provide leadership and guidance while also providing training and support to all Sales & Partnership staff.
The tasks of the Sales & Partnerships Director include:
- Approaching new businesses to promote the various exhibition and sponsorship opportunities at SMASH!
- Managing the team that will liaise with businesses to negotiate and form contractual agreements
- Negotiate with internal departments and brief them on their deliverables and timelines to inform which contractual agreements can be adhered to with external stakeholders
- Manage the team that will be the main point of contact between SMASH! and exhibitors
- Perform administrative matters such as processing online application and issuing invoices
- Supervise assigned team members of own team
- Hold regular meetings to cover any issues and to monitor progress.
- OTD duties. Managing passes and exhibitor move in/out & overall presence at the venue
- Oversee revenue receivables
- Implement CRM that helps track deliverables and commitments
Scope & Responsibilities:
Approaching new businesses to promote the various exhibition and sponsorship opportunities at SMASH!
- Promote the various opportunities they can become involved as an exhibitor and/ or sponsor at SMASH! to maximise their presence amongst the attendees and other business partners at SMASH!. The basis of which is to bring value to SMASH! as a premier event and the attendee’s experience rather than a focus on revenue.
Liaise with businesses to negotiate and form contractual agreements
- Communicate with businesses that are interested in becoming involved as an exhibitor and/or sponsor of SMASH!, and draft up the details of the agreement in the form of a contractual agreement when necessary
- Provide regular updates to supervisor(s) of negotiation progress via email communication and fortnightly/ weekly meetings
- Communicate with the SMAS! internal Exhibition Build liaison to deliver requirements
Manage the team as the main point of contact between SMASH! and exhibitors
- Provide customer services to exhibitors leading up to, during and after the convention which include duties such as answering queries, informing exhibitors with relevant updates
- Keep track of all verbal, written and any other forms of communication with exhibitors for record purposes, acting also as an escalation point for client matters
- Implement CRM that helps track deliverables and commitments
Perform administrative matters such as processing online application and issuing invoices
- Process exhibition applications when the online registration is open. Relevant duties include emailing vendors to confirm application details and issuing invoices.
- Oversee revenue receivables
Supervise assigned team members of own team
- Delegate tasks to and supervise team member performance
- Monitor team members’ work progress, and provide supervisors with feedback and evaluation.
Essential Skills, Knowledge, Experiences, & Qualities:
- Strong Facilitation and Leadership skills
- Strong Communication skills
- Ability to communicate in a professional manner
- Attention to detail
- Time Management skills
- Contactable on a regular basis via email and phone
- Strong communication skills in English
- Attend meetings, workshops and activities as required
- Available for setup & convention day(s) in Sydney, Australia
Desirable:
- Highly motivated and self-sufficient
- Ability to check and answer email on a regular basis
- Availability to attend monthly meetings (fortnightly and weekly meetings two months leading up to the convention)
- Sales and Customer Service Experience
- Event Management Experience
- Team Leadership Experience